Biz 101 North

Mediation for resolution of conflicts, both internal and external

When claws come out in any organization, morale dips and tension rises. Profitability often suffers. To achieve your highest potential in a business, you need to manage for high morale and harmony among your staff. We worked as a mediator and trainer of mediators for Community Boards in San Francisco during the 1980s. We can help you ease even the most inflamed situations, and bring out the clash of underlying values that leads to many conflicts.

The principal of Trillion coordinated a statewide arbitration program in California from 1981 to 1985. He understands how conflict develops and how it can fester. You can sometimes use humor and skillful communication to reduce existing conflict and avoid it in the future. Appropriate employee recognition can also serve to sidestep conflicts in the workplace.